Welcome to Your Doctors
We are a General Practice assisting patients in the Inner West of
Sydney. Our goal is to provide an unparalleled standard of patient care.
Your
Doctors continues to offer the full range of services to our patients.
We are committed to providing the highest level of care available
during the current Covid-19 (Coronavirus) crisis. In order to provide
safe care by minimising the number of patients in the practice at any
one time, we offer telehealth consultations in the first instance.
Patients will be assessed and triaged, and if necessary you may come
into the practice for a face-to-face consultation.
Telehealth consultations
Telehealth refers to the provision of a consultation over a telephone
or video call. Our clinical team will be able to discuss your issues
and develop an effective management plan with you. They can utilise a
variety of communication strategies to ensure we provide you the best
care possible - email, video call, photo sharing via email. You can request a standard or long telehealth consultation. If
appropriate, the team may organise for you to come into the practice for
a face-to-face review.
Face-to-Face Consultations.
At Your Doctors we recognise that not everything can be done via
telehealth. For many procedures and consultations we will continue to
offer face-to-face consultations (eg Immunisations and Cervical
Screening). However, we will not be offering some non-urgent procedures
and treatments. Please discuss your situation with our team when
booking your appointment. It may be necessary to book a telehealth
consultation first, with provisions made to bring you in afterwards. On
the day of your booking you will receive a courtesy call from one of
our clinical staff to ensure you remain at low risk with regard to
Covid-19/Coronavirus.
Online booking system
To
ensure the health and safety of our patients, staff and others at the
workplace, we have temporarily turned off all online appointment
bookings. In order to facilitate effective triage, please phone one of
our practices to make an appointment. Your co-operation and patience
during this screening process is greatly appreciated and we apologise
for any inconvenience this may cause. Update 29MAR20: We hope to get this facility up and running this week.
Current news
Are you feeling unwell after having
travelled overseas in the last 14 days, or after being in contact with a
confirmed case of Coronavirus?
We recommend that you present directly to the RPAH Coronavirus Clinic which is located adjacent to the RPAH Emergency department. The Clinic is open from 8:00AM to 10:00PM, daily. You
are not required to phone in advance and you do not need a referral.
Once a patient has been tested at ED or a screening clinic, the clinic
will contact the patient regarding their results. If you are feeling very unwell,
we recommend you present directly to your local hospital emergency
department. Note: All non-emergency presentations for testing of
children should present at Sydney Children's Hospital or RPAH.
For a list of other COVID-19 screening clinics please click here.
For the most up to date information released by the Department of Health, please view the following link: Coronavirus.
For general information, please call the Coronavirus information line on 1800 020 080.
Home isolation
All
people who have travelled must self-isolate at home for 14 days after
returning to the country. If you become unwell whilst in isolation,
please present immediately to the RPAH Coronavirus Clinic for assessment
and testing.
